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Rules Of Play

Notice: All the equipment provided within this play centre has been manufactured, supplied and installed by a play industry specialist. We conduct daily inspections of the premises and play equipment prior to opening for business each day and take any necessary remedial action immediately. A safety inspection of the premises and equipment has been carried out and annual safety inspections are carried out by a soft play specialist to ensure that we maintain a safe play area for use by young visitors.

For your safety we have the following rules which must be observed at all times:

  1. All children must be accompanied by a responsible adult at all times. The Adventure Zone does not accept responsibility for the supervision of children.
  2. Only children who are less than 4’10″ or 148cm in height may play. Children over this height may play at the discretion of the supervising staff.
  3. Play is restricted to 2 hours during Peak Times (All School/Bank Holidays & Weekends)
    The Management reserve the right to enforce a 2 Hours Stay at any Given time.
  4. Children should use the toilet and wash their hands before entering the play area.
  5. Leave badges and jewellery with a responsible adult. Spectacles should only be worn if used with a retainer and shatter proof lenses.
  6. Please remove shoes before entering the play area. Socks must be worn at all times by children and adults on the play frame.. In case of a problem, contact reception or a member of staff. If you have forgotten your socks you can purchase them from reception.
  7. Age restrictions vary dependent on the play zone that visitors are using. These are in place for the safety and enjoyment of all children.
  8. The Toddler area is designed for children aged 0-4 years and must only be supervised by the parent. Older children are not permitted to supervise in this section of the paly frame.
  9. We recommend to parents that children wear long sleeves and trousers. Clothes should be tucked in at all times. Football shirts and other items of clothing that are made from man-made fibres are not recommended and will prevent children from using some of the attractions within The Adventure Zone.
  10. Clothes with ropes and cords should not be worn in the play area.
  11. There will be no running up/down the slides.
  12. Please do not play in front of slide exits.
  13. No sharp objects may be taken into the play area.
  14. Please help us keep our framework safe. Vandalism on our equipment & dropped foreign objects can occur during the day between our maintenance checks. If you see anything, please report it to a Duty Manager immediately.
  15. It is forbidden to climb on the netted walls or the system structure.
  16. No food, drink or chewing gum should be taken into the play area.
  17. It is forbidden to smoke or play with fire within the play centre.
  18. Children who are unwell should not enter the play area.
  19. Balls or other objects should not be thrown at each other.
  20. Fighting or bullying will not be tolerated. Guilty parties may be asked to leave.
  21. Parents/Guardians are responsible for the behaviour and well being of the child in their care and must maintain supervision at all times.
  22. In the interest of Health and Safety, please ensure that any food debris which falls on the floor is picked/wiped up as soon as possible. Report any spillages to a member of staff.
  23. Report all accidents to a member of staff, to ensure that we can   provide any necessary assistance and minimise the potential of reoccurrence. These will be logged and are an important part of ongoing safety audits.
  24. All damages to The Adventure Zone property either accidental or deliberate must be reported to a member of staff.
  25. Nappy changing and the use of potties etc. should be conducted in the baby changing room. Place nappies in the correct bins provided. Customers who leave nappies on tables will be BANNED from the Adventure Zone.
  26. For Health and Safety reasons, only food purchased at The Adventure Zone may be consumed on the premises. Food and drink can be purchased at the café. Please do not embarrass yourself by bringing your own food/drink as staff will ask you to remove it.
  27. Unofficial birthday parties will not be allowed to bring in birthday cakes, balloons etc. This is for the privilege of those who book birthday parties with us.
  28. Report any behavioural concerns to a member of staff. Don’t attempt to intervene yourself.

 

 

 

Safety Policy & Rules

While Adventure Zone staff and management endeavour to ensure the safety of all visitors, it remains the responsibility of accompanying adults & guardians to supervise the children in their care while visiting the facility. All children must be accompanied by a responsible adult and remain the responsibility of said adult at all times. Parents/Guardians should note that whilst every consideration has been given for the safety of children using the play centre, The Adventure Zone cannot be held responsible for accidents which occur as a result of children playing on the equipment!

Parents and guardians must:

- Remain on the premises at all times.

- Monitor their child to ensure that he/she is capable of using the equipment safely, to adhere and understand all safety signs.

- Know where their child is and ensure that the child is able to locate them at all times.

Parents and guardians only know their child's capabilities and behaviour best and should ensure an appropriate level of supervision to reflect this.

Although The Adventure Zone Soft Play Centre strives to maintain a safe environment, accidents can still occur so please immediately report to a member of staff any incidents. Although The Adventure Zone Soft Play Centre is under NO LEGAL OBLIGATION to provide first aiders, in the event first aid is needed, only basic first aid will be applied, an ambulance may be called or you will be directed to the hospital or walk in centre.
Anyone displaying signs of injury or illness will not be permitted onto the play frame.

Members of staff will not tolerate abusive behaviour or violence from any member of the public (adult, teenager or child). You may be removed from the premises without a refund, banned from returning and/or the police will be called.

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